We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
You can return your item with no questions asked for up to 30 days
To start a return, you can contact us at email@example.com. Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
The address for return is 28904 Avenue Paine - Valencia, CA 91355. But please always contact us at firstname.lastname@example.org before sending your package, so we can give all the proper instructions.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received your return, and let you know when you should expect your refund. Once approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund