FAQ

How long does it take to receive my order?

Your package will be processed within 48 business hours after the purchase and shipped. If you purchased the rush order we will process your order within 24 business hours and ship! Once you place your order, you will get a free tracking code so you can track it until it reaches to your address!

How long does this limited time sale last?

Our sales are typically very short. With the high level of orders we’re currently experiencing, it’s likely that most sales will end sooner because of our limited supply.

How can I track my order?

You will receive your tracking info a few days after placing your order. If you can’t find it for any reason, simply email ussupport@hobbytron.com and we’ll send you a unique link.

Can I return my product?

We always aim to ensure our customers love our products. However, if you need to return an order, we’re happy to help. Please email us at support@hobbytron.com or call us at (866) 612-8241, and we’ll guide you through the process.

Do you have a license to sell these products?

For sure! We own all the rights to produce, sell and ship all the products.

How does the guarantee work?

We’re 100% confident in our products! It’s very rare for customers to be unsatisfied, but if you have any complaints at all please reach out to our customer service to rectify the situation. We want our customers happy!